Shipping policy

At GemstoNa Gallery, we carefully prepare every order to ensure your gemstones and jewellery reach you safely. Orders are processed once payment is confirmed, and delivery times depend on your location, courier service, and product availability. Shipping fees, if applicable, will be shown at checkout. Tracking details will be provided when available. Custom-made jewellery may require additional processing time. Please ensure your shipping information is correct before placing an order. If your parcel is delayed, damaged, or missing, contact us for assistance.